note:
1. Due to the difference between the different displays, the picture does not reflect the actual color of the item. We guarantee that the style is the same as shown in the picture, thank you!
2. If you encounter any problems while receiving the package, please contact us first to find a solution, we promise to give you a satisfactory answer. Thank you very much for your precious time!
SOME TIPS
SHIPMENT
1)Before place the order,Please confirm your address information is right and complete.check the size and color is what you want.If you find the error please contact us!
2)Generally,products will be send out within 1-3 days after the payment confirmed and processed by Aliexpress.
3)The estimated delivery time is about 15-55days , just for reference,may be delayed due to weather or other reasons.
4) If you don’t receive your parcel within the buyer protection,contact seller to check the problem or extend delivery date at once.
5) Product is usually free shipping by China Post Air Mail,you can track it on 17track website.
If you need the goods urgently, we suggest you contact us to send Express such as EMS/DHL/FedEx etc.
You can track your parcel on the following website using your tracking number: www.17track.net/en (Copied to the browser to open)
6) If some products are out of stock,we will contact with you in the first time,
And you can choose go on waiting it,or change to other style/color, or apply to return money.
7)For any reason or problem you are not satisfied with your order when you receive the product(or not received).
Don’t open the dispute or rush to give us negative feedback.
Contact us immediately so we will solve all problem for you!
8)Wholesale and drop shipping are both welcomed.
For wholesale,we will offer discount or free express shipping which only takes 3-7 days to arrive.
For drop shipping,we could send the goods to your customers directly and won’t leave information about us if you’d like to.
FEEDBACK
1.Your feedback is indeed important to us,please take a few secends to leave your great feedback( 5 STARS) if you are satisfied with our products.
2.Netural feedback(3 stars) or Negative feedback(1-2 stars)is also welcomed,but please inform us before you leave,we will strive ourselvers and try our best to offer the best service for you.
Leave a Review
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.