About the product
1. Replacement LCD screen + touch screen digitizer assembly for Blackview BV9900/9600E
2. Replace the old, broken, cracked, damaged one
3. Make your device look more refreshing than ever
4. Completely fit and work
5. Each item has been checked and in good condition before shipping
6. Professional installation is highly recommended. We will not be responsible once the screen is installed
Before Installation Notes
Tips 1: Test before installation
When testing, do not remove any protective film or tags. Please pay attention to the problem of static electricity.
Before attempting any repair, be sure to ground yourself is an ESD (electro static discharge) strap. This will prevent static electricity from damaging the electronic components within the phone.
Ensure you wear eye protection and use caution not to cut your finger with the glass splinters.
Tips 2: Simulates testing
Screen replacement is very fragile product. We strongly suggest test before installation. Please simulates testing, which means mobile phone apart, (motherboard + LCD or screen) connected audio cable and new replacement, power on, test finished. If test OK, please install it. If it can not show, please contact us at the very first time. And please do not force it to be installed in mobile phone. We will not be responsible once the screen is installed.
Tips 3: Do not over-bend cable
Please make sure LCD cable Do not over-bend. Over 90 degrees bent will cause black display.
LCD is Bubble Bag Protected, we will not offer warranty for installation.
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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|*Estimated Shipping Time
|10-20 Business days
|10-20 Business days
|Australia, New Zealand
|10-30 Business days
|Central & South America
|15-30 Business days
|10-20 Business days
|15-45 Business days
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.